Terms of service

Last updated November 4, 2026

Services and pricing

Each service has the setup fee and monthly price listed on this site or in your written quote. Setup is paid before work starts. Monthly plans renew each month until you cancel by email. Agency Ops plans have a 60-day minimum.

Your approval

You approve every chat script, email template and post before it goes live. You're responsible for the accuracy of the business information you give us.

No professional advice

Our assistants and messages capture and route requests. They don't give tax, legal, financial, lending or other professional advice.

Email and contact rules

Campaigns go only to contacts you're allowed to email. Every marketing email includes an unsubscribe option, and opt-outs are honored promptly.

Cancellation

Email us to cancel. Service runs through the end of the paid month. Setup fees aren't refundable once work has started.

Limits

Services are provided as is. Our total liability is limited to the fees you paid in the previous three months.

Privacy

See our privacy page.

Contact

hello@afterhoursdeskhq.com