Your office runs after hours, even when your team doesn't.

Agency Ops handles after-hours website chat, intake, reminders and review requests for CPA firms, real estate brokerages, mortgage offices and property management companies. It works alongside the software you already use.

Email us for a free sample

Built for professional offices

Small and mid-size offices with 3–25 people, where the inbox and the website fill up after 5pm.

CPA & bookkeeping

Deadline and missing-document reminders, engagement-letter follow-up, new-client intake.

Real estate

After-hours buyer and seller inquiries captured and routed to the right agent.

Mortgage

Inquiries captured and routed to your team. We never quote rates or terms.

Property management

Owner and rental inquiries sorted and routed, with follow-up reminders.

Packages

One-time setup plus a monthly fee. 60-day minimum, then month to month.

Starter

$497/mo
$1,495 one-time setup
  • After-hours website chat that qualifies and emails each lead
  • Intake form
  • Review-request sequence
  • Monthly report
Most popular

Growth

$997/mo
$2,495 one-time setup
  • Everything in Starter
  • Inbox sorting and routing rules
  • Reminder and win-back email sequences
  • Connects to your customer list or spreadsheet

Ops Pro

$1,497/mo
$2,995 one-time setup
  • Everything in Growth
  • Routing across multiple inboxes
  • One new workflow every quarter
  • Priority edits within 2 business days

Questions

Does it give tax, legal or lending advice?

No. It captures and routes requests to your team. It never quotes rates, terms, prices or tax or legal answers.

What data does it collect?

Only name, contact details and the request. Sensitive documents and account numbers go through your own secure portal, never through chat.

Do we have to replace our software?

No. We build around what you already use and in accounts you own wherever possible.

Do we have to get on calls?

No. Everything happens by email, and you approve every message before it goes live.

See it before you commit

Email us your website and we'll send a free sample chat script and one reminder sequence.

hello@afterhoursdeskhq.com